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FAQ

Which payment methods do you accept?

We accept Visa, Mastercard, Apple Pay and Google Pay.

How do I contact customer service?

Our customer service team is available to assist you with any questions or concerns you may have. Feel free to call or email us. You can either fill out a contact form on our Contact page or reach us via email or phone listed in the details below.

What is your return policy?

We want you to be completely satisfied with your purchase, which is why we offer returns within 30 days of receiving your order. For more information, see our Refund Policy.

Can I exchange my order?

You certainly can. Send us an email to info@hike-specialist.com and we will guide you through the exchange procedure and help you choose the option that suits you best.

How long for my order to arrive?

We take 1-2 business days (Mon-Fri) to process orders and then shipping takes 4-7 days (Mon-Sat).

Address:
Hike Specialist by Hike Specialist LLC
30 N Gould St Ste R

Sheridan, Wyoming 82801, United States

Tax ID: 365116250
D-U-N-S number: 133637000
Entity identification number: 2024-001509760

Phone: +19176282034
Email: info@hike-specialist.com

Opening Hours:
Monday - Friday 9:00 am - 5:30 pm MDT