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Privacy Policy

This website is managed by Hike Specialist by Hike Specialist LLC. Hike Specialist ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used and disclosed by Hike Specialist. This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") in addition to our application Hike Specialist. By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Important Terms

  • Cookie: A small amount of data generated by a website and stored by your web browser. It is used to uniquely identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to Hike Specialist, registered in the United States, responsible for your information under this privacy policy.
  • Country: Where Hike Specialist or the owners/founders of Hike Specialist are located, in this case the United States.
  • Customer: Refers to the company, organization or individual who signs up to use the Hike Specialist Service to manage relationships with your consumers or service users.
  • Device: Any internet-connected device, such as a phone, tablet, computer or any other device that can be used to visit Hike Specialist and use the Services.
  • IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: Refers to those individuals employed by Hike Specialist or under contract to provide a service on behalf of either party.
  • Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: Refers to the service provided by Hike Specialist as described in the relative terms (if available) and on this platform.
  • Third Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think you may find interesting.
  • Website: Hike Specialist site, which can be accessed via this URL: https://hike-specialist.com/
  • You: A person or entity registered with Hike Specialist to use the Services.

What information do we collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This information may include:

  • Name / Username
  • Phone numbers
  • Email addresses
  • Postal addresses
  • Billing addresses

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us respond more effectively to your customer service requests and support needs).
  • To process transactions.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails.

When does Hike Specialist use third-party end-user information?

Hike Specialist collects end-user information that is necessary to provide the Hike Specialist services to our customers. End-users may voluntarily provide us with information that they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites that you have indicated. You can control how much of your information social media websites make public by visiting those websites and changing your privacy settings.

When does Hike Specialist use customer information from third parties?

We sometimes receive information from third parties when you contact us. For example, when you provide us with your email address to express interest in becoming a Hike Specialist customer, we receive information from a third party that provides automated fraud detection services to Hike Specialist. We also occasionally collect information that is publicly available on social media websites. You can control how much of your information social media websites make public by visiting those websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think you may find interesting. We may also share it with our current and prospective affiliates and business partners, and if we are involved in a merger, sale of assets, or other corporate reorganization, we may also share or transfer your personal and non-personal information to our successors.

We may employ trusted third parties to perform functions and provide services to us, such as hosting and maintaining our servers and the Site, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the Site. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log files, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technical data such as connection speed, whether you visited the Site from a shared location, and the type of device used to access the Site. They may collect information about our advertising and what you see on the Site, and subsequently provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights or interests or those of a third party, the safety of the public or any person, to prevent or stop illegal, unethical or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

Hike Specialist will collect personal information that you provide to us. We may also receive personal information about you from third parties as described above.

How do we use your email address?

By submitting your email address on this website, you agree to receive emails from us. You may unsubscribe from any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unwanted commercial emails because we hate spam as much as you do. By submitting your email address, you also agree that we may use your email address for audience targeting on sites such as Facebook, where we display tailored ads to specific people who have consented to communications from us. Email addresses submitted only through the order processing page will be used solely for sending information and updates pertaining to your order. However, if you have provided us with the same email address by other means, we may use it for any of the purposes identified in this policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we retain your information?

We will only retain your information for as long as we need it to provide Hike Specialist to you and fulfill the purposes described in this policy. This includes anyone we share your information with who performs services on our behalf. When we no longer need to use your information and there is no legal requirement to retain it, we will either delete it from our systems or de-personalize it so that we can no longer identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Following a transaction, your private information (credit cards, social security numbers, financial data, etc.) is never stored in our files. However, we cannot guarantee the absolute security of the information you transmit to Hike Specialist or warrant that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Can My Information Be Transferred to Other Countries?

Hike Specialist is based in the United States. Information collected through our website, through direct interactions with you or through the use of our support services may from time to time be transferred to our personnel, or to third parties, anywhere in the world, and may be viewed and hosted anywhere in the world, including countries that may not have generally applicable laws governing the use and transfer of such data. To the extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the Information Collected Through the Hike Specialist Service Secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help prevent unauthorized access, maintain data security, and correctly use your information. However, neither humans nor security systems are infallible, including encryption systems. Furthermore, humans can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. To the extent applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standard by which we measure our compliance with that duty.

Can I Update or Correct My Information?

The rights you have to request updates or corrections to the information Hike Specialist collects depend on your relationship with Hike Specialist. Employees may update or correct their information as described in our internal company policies for employees. Customers have the right to request that we restrict certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you in our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, changes, and deletions will not affect other information we maintain or information we have provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the confidentiality of your unique password and account information at all times.

You should be aware that it is not technologically possible to delete every record of the information you have provided to us from our system. The need to back up our systems to protect information from accidental loss means that a copy of your information may exist in a non-removable form that is difficult or impossible for us to locate. Immediately upon receipt of your request, all personal information stored in databases that we actively use and other readily searchable media will be updated, corrected, amended or deleted, as appropriate, as soon as reasonably and technically feasible.

If you are an end user and would like to update, delete, or receive information we have about you, you may do so by contacting the organization of which you are a customer.

Staff

If you are an employee or applicant for employment with Hike Specialist, we collect information that you voluntarily provide to us. We use the collected information for human resources purposes to administer employee benefits and screen applicants. You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive an overview of the information we have about you. Such updates, corrections, changes, and deletions will not affect other information we maintain or information provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion.

Sale of Company

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Hike Specialist or any of its Corporate Affiliates (as defined herein), or that portion of Hike Specialist or any of its Corporate Affiliates to which the Service relates, or in the event we cease to operate our business or file or have filed against us in a bankruptcy petition, reorganization or similar proceeding, provided that the third party agrees to abide by the terms of this Privacy Policy.

Affiliated Companies

We may disclose information (including personal information) about you to our Corporate Affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Hike Specialist, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by such Corporate Affiliates in accordance with the terms of this Privacy Policy.

Applicable Law

This Privacy Policy is governed by the laws of the United States without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or relating to this Privacy Policy, except for those individuals who may have rights to bring claims under the Privacy Shield or the Swiss-US Framework.

The laws of the United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the Site. Your use of the Site may also be subject to other local, state, national, or international laws.

By using Hike Specialist or contacting us directly, you indicate that you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not use our website or our services. Continued use of the website, contacting us directly, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We have updated our Privacy Policy to provide you with full transparency on what is set when you visit our site and how it is used. By using our website, registering an account or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that are not operated or controlled by Hike Specialist. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please note that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites that have a link on our platform, is subject to that website's rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

This website may contain third party advertisements and links to third party sites. Hike Specialist makes no representations as to the accuracy or suitability of the information contained in such advertisements or sites and accepts no responsibility or liability for the conduct or content of such advertisements and sites and the offers of third parties.

Advertising keeps Hike Specialist and many of the websites and services you use free. We work hard to ensure that ads are safe, unobtrusive, and as relevant as possible.

Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Hike Specialist of the third party websites, goods or services. Hike Specialist takes no responsibility for the content of advertisements, the promises made therein, or the quality/reliability of the products or services offered in any advertisements.

Cookies for Advertising

These cookies collect information about your online activity on the website and other online services over time to make online advertising more relevant and effective to you. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it would be very difficult for an advertiser to reach its audience or know how many ads have been shown and how many clicks they have received.

Cookies

Hike Specialist uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored by your web browser on your computer or mobile device. We use Cookies to enhance the performance and functionality of our website, but they are not essential to its use. However, without these Cookies, certain features, such as videos, may not be available, or you may be required to enter your login details every time you visit the website because we cannot remember that you have previously logged in. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access certain features on our website, or at all. We never place personally identifiable information in Cookies.

Blocking and Disabling Cookies and Similar Technologies

You can configure your cookie settings on our website via our cookie banner (which appears when you first visit our website).

Wherever you are located, you can set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully use all of the website’s features and services. You should also be aware that you may also lose some stored information (e.g. saved login details, site preferences) if you block cookies in your browser. Different browsers provide different controls. Disabling a cookie or category of cookies does not delete the cookie from your browser unless this is done manually through the browser function.

Children's Privacy

We collect information from children under the age of 13 only to improve our services. If you are under the age of 13, you may use our website only with the involvement of a parent or guardian.

Changes to Our Privacy Policy

We may change our Service and policies, and we may make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Thereafter, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not agree to this or any updated Privacy Policy, you may delete your account.

Third Party Services

We may display, include or make available third party content (including data, information, applications and other products and services) or provide links to third party websites or services ("Third Party Services").

You acknowledge and agree that Hike Specialist is not responsible for Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Hike Specialist assumes no liability or responsibility for Third Party Services. Third Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Address:
Hike Specialist by Hike Specialist LLC
30 N Gould St Ste R

Sheridan, Wyoming 82801, United States

Tax ID: 365116250
D-U-N-S number: 133637000
Entity identification number: 2024-001509760

Phone: +19176282034
Email: info@hike-specialist.com

Opening Hours:
Monday - Friday 9:00 am - 5:30 pm MDT